Financial services form an integral part of our lives, yet there are still barriers and challenges for many when it comes to accessing simple financial products and services.
The cost of living crisis has drawn into focus the need for our financial systems to better equip the increasing numbers of the vulnerable. With more households running deficit budgets, and a huge increase in late payments, mounting arrears and bad debts are drastically changing the personal finances of millions, now and for years to come. How the financial services ecosystem responds to this is key to how our society moves into the future.